Nature of Data Held
In order to respond to enquiries from this site, we ask for your name plus email address and / or phone number. This gives us the opportunity to personalise your reply and contact you using your prefered contact method.
This information is kept solely for the purpose of answering your original enquiry. Once the enquiry has been satisfactorily dealt with, your personal data are deleted permanently from the online database.
If we are unable to contact you and your enquiry remains incomplete for 180 days, the information is deleted, regardless of there having been no satisfactory conclusion to the enquiry.
Additional Data Held for Pupils
In order to book your driving test, it is necessary to retain your driving licence number. This, along with any other contact data that you have provided will be deleted on successful completion of your driving test or at the end of our specified data retention period.
Data held relating to customers
Contact information is held for the purpose of:
• Responding to your enquiry
• Estimating costs
• Reminding of lessons
• Advising of any changes or cancellations
• Informing of test dates etc.